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Marketing Efforts That Drive Sales

  • A powerful national accounts office that gives every property the advantages of a national sales team
  • 125 sales professionals to cross-sell business
  • Dedicated sales teams based at each property
  • An integrated web-based reservation system
  • Web-based and print advertising, promotions and public relations

Operation Expertise That Powers Profits

  • Asset management focusing on astute investment and careful stewardship
  • Revenue management, quality assurance, accounting and MIS
  • Conference services planning, technology and support
  • Creative food and beverage concepts from an inspired culinary team
  • Operations services (guest rooms, business center, gift shop, fitness facilities, recreational amenities, security)
  • Housekeeping; facilities and grounds maintenance

Plus, an Innovative Management Philosophy

  • A commitment to property-specific identity that preserves the individual culture and character of each location
  • A corporate “greening program,” Greenthread, dedicated to environmentally responsible purchasing and operations policies
  • Completely customized operations and marketing services for specific property-related needs, market trends and other external influences
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